FREQUENTLY ASKED QUESTIONS

SHIPPING

We are now shipping via Sendle around Australia. Orders received by 4pm Thursdays AEST, will be packed and picked up by courier on Fridays. Once your order is on the road you will receive a tracking code, however due to Covid-19 disruptions, some orders may take a few days to deliver, depending on your location. We hope to change this to same day delivery as soon as possible for metro areas.

Once your order is received we will confirm via email. Once your order is on the road you will receive a tracking code. If you have any issues at all, please contact us at orders@thelostplot.com.au.  Please note that it is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. By purchasing via our online shop you agree to these terms.

Shipping to Melbourne and Sydney metro areas is $15. All other metro and regional areas is $22. For orders over $200 shipping is free.

CAN I MAKE MY OWN SIX PACK?

Sure! If you would like another combination six pack, please email us at orders@thelostplot.com.au and we can organise with you.

REFUND POLICY

If at any time you're not happy with your order, The Lost Plot will refund payment on return of wine.

Any other questions? Please contact us at orders@thelostplot.com.au

WARNING Under the Liquor Control Reform Act 1998 it is an offence to supply alcohol to a person under the age of 18 years (Penalty exceeds $17,000). For a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $700). Liquor Licence Number 36136697